Information notice pursuant to EU Regulation 2016/679 (“GDPR”)
When you use our services, you agree that our company collects some of your personal data. This page explains what data we collect, why we collect it and how we use it.
We process two types of data:
When using the site, for example in the contact form, we may ask you to provide certain data required to use our service.
These are, for example, the data we request:
to use e-commerce services we also need to ask you for the following data
For the warranty extension the following data are required
For professionals and companies, you may be asked to provide the following data:
When using the service, by submitting forms in general your IP address and the date and time are also provided. You can use the “contacts” features and, if active, the “Chat” service to communicate with our Customer Center.
Third-party data
If you provide personal data of third parties, for example those of your family members or friends, you must ensure that these individuals have been properly informed and have consented to the processing as described in this notice.
Data of minors under 16
If you are under 16 years of age you cannot provide us with any personal data nor can you register on the site, and in any case we do not assume responsibility for any false statements you may provide. If we become aware of untrue statements, we will immediately delete any personal data acquired.
We collect the following data through the services you use:
We use the collected data to provide our services, to respond to your requests and, if you explicitly ask us to, to inform you about our commercial activities or to offer you a more personalized service aligned with your interests, for the operational management of browsing, for the processing of statistical data on access and consultation, for data security management.
We use your data to ensure your access to our services and their provision, including:
These processing activities are necessary to correctly provide the services of this site to users who use them.
We use the collected data, if you have expressly given consent, to inform you about promotional activities that may interest you.
In particular, if the service is active, we use them to:
Contact management and message sending
These services allow the management of a database of email contacts, phone contacts or contacts of any other type used to communicate with the User. These services may also allow the collection of data relating to the date and time when the messages are viewed by the User, as well as the User’s interaction with them, such as information about clicks on links included in the messages. This website sends its users’ contacts to these services for promotional information only if the user authorizes the sending of promotional emails. This preference can be managed at the time of registration or in the profile section of the reserved area, and in any case each email sent with these services includes a link for unsubscribing at any time.
In some cases, to improve our commercial offering, we use external services such as Facebook Pixel and Google Ads remarketing for marketing campaigns, provided that you have expressly given your consent see the cookies section
Providing personal data is mandatory only for processing required to deliver the services offered by the site refusal for purposes related to service provision makes it impossible to use the service itself. It is optional for promotional and profiling purposes and any refusal to give consent has no negative consequences on the provision of the service offered on the website and related applications.
The Data Controller is [COMPANY], represented by its legal representative pro tempore.
Where applicable, the Controller makes use of data processors to achieve the purposes specified in point 1 and to oversee the protection of personal data. The Controller can be contacted using the numbers and addresses on the site or on the contacts page.
For any request related to your personal data, see point 3.2 below.
The data collected in connection with the provision of the service may be disclosed to:
Your personal data are processed at the Controller’s operational offices and any other place where the parties involved in the processing are located. For more information, contact the Controller. Your personal data may be transferred outside the European Union to be processed by some of our service providers. In this case, we ensure that the transfer takes place in compliance with applicable law and that an adequate level of protection of personal data is guaranteed based on an adequacy decision, standard contractual clauses defined by the European Commission or Binding Corporate Rules.
We never transfer or sell personal data to third parties.
If the site has an active personal reserved area, you can, at any time, view and manage your personal data in your reserved area. For example, you can withdraw previously given consents by accessing your reserved area and removing the relevant checkbox. If this website does not have an active reserved area, you can request information about your data from the Data Controller.
To export your personal data takeout or request deletion, you can send a request to the email address shown on the site.
Your personal data will be exported within 30 days or, if the export is particularly complex, within three months.
Deletion will be carried out within the technical time frames provided and in accordance with the retention period set out in point 5 below.
Any natural person who uses our service may:
For any questions or requests regarding your personal data and the protection of your privacy, you can write to the email address indicated on the site.
Personal data will be stored in paper and or electronic IT form for the time strictly necessary to achieve the purposes referred to in point 1, in compliance with your privacy and applicable regulations.
Data are processed and stored for the time required for the purposes for which they were collected.
Personal Data collected for purposes related to the performance of a contract between the Controller and the User will be retained until that contract has been fully performed. Personal Data collected for purposes related to the Controller’s legitimate interests will be retained until such interests have been satisfied. The User may obtain further information about the legitimate interests pursued by the Controller in the relevant sections of this document or by contacting the Controller.
When processing is based on the User’s consent, the Controller may retain Personal Data for a longer period until such consent is withdrawn. The Controller may also be obliged to retain Personal Data for a longer period to comply with a legal obligation or at the order of an authority.
At the end of the retention period, Personal Data will be deleted. Therefore, upon expiry of this period, the right of access, deletion, rectification and the right to data portability can no longer be exercised.
Invoices, accounting documents and transaction data are stored for 11 years as required by law, including tax obligations.
In the event of exercising the right to be forgotten by expressly requesting the deletion of personal data processed by the Controller, we remind you that such data will be stored in a protected form with limited access only for the purposes of crime detection and repression for a period not exceeding 12 months from the date of the request, and will subsequently be securely deleted or irreversibly anonymized.
Finally, we remind you that for the same purposes, data relating to telematic traffic, excluding the content of communications, will be stored for a period not exceeding 6 years from the date of communication, pursuant to Article 24 of Law no. 167/2017, which implemented EU Directive 2017/541 on counter-terrorism.
Data are collected by the parties indicated in point 3, in accordance with the applicable regulations, with particular regard to the security measures provided for by the GDPR Article 32 for processing through IT, manual and automated tools, and with logic strictly related to the purposes indicated in point 1, and in any case in a way that ensures the security and confidentiality of the data.
This notice may be subject to changes. If substantial changes are made to the use of user data by the Controller, the user will be notified by publishing them prominently on the relevant pages or by alternative or similar means.
Cookies and similar technologies
Cookies are small text files that most websites send to users, who store them on their devices, to be transmitted again to the same sites on subsequent visits. Cookies and or similar technologies for example SDK technologies for mobile may be stored permanently persistent cookies on your device or have a variable duration, they may be deleted when the browser is closed or have a duration limited to the single session session cookies. Cookies may be installed by this site first-party cookies or by other websites third-party cookies.
Cookies are used for different purposes, as specified in point 2 below on this page. Some of the purposes of installing cookies may also require the User’s consent. Some types of cookies described may not be active because they are linked to periodic advertising campaigns or features that are temporarily not active.
The main purposes of the cookies installed by this site are:
i technical, they are used for purposes related to the provision of the service and to enable or improve site navigation. These cookies are essential to ensure the proper functioning of our platform.
ii analytics, to collect statistical information about the use of the service by users for example number of visitors, pages visited. We use these cookies to analyze traffic on our pages anonymously, without storing personal data.
The main purposes of third-party cookies installed are:
i analytics, to collect statistical information about the use of the service by users for example number of visitors, pages visited. These cookies are used to analyze traffic on our pages anonymously, without storing personal data.
ii performance, through these cookies it is possible to develop and implement the service, improving your browsing experience and thus the use of the service.
iii profiling,
In addition, cookies specifically designed for social networks may be activated. They allow the user to interact through social networks share function, Facebook. When a page contains this command, a direct connection with the selected social network is established. Besides cookies, to improve the service and browsing or for profiling activities, similar technologies may be allowed on your mobile devices such as tools from Google Firebase and Facebook. The use of these technologies is governed by the privacy policies of those companies and not by this site’s privacy notice.
Statistics
Allow analysis of traffic data and are used to track the User’s behavior.
Live CHAT services
If installed, they would allow direct interaction from the website with live chat platforms. This allows the User to contact the site’s support service or allows the site to contact the User while browsing.
These services may collect Usage Data related to the pages where they are installed, and conversations may be recorded.
Remarketing and behavioral targeting
If advertising campaigns are underway and activated, these services would allow the website and its partners to communicate, optimize and serve advertising based on the User’s past use of this site.
This activity is carried out through tracking Usage Data and the use of cookies, information that is transferred to the partners to whom the remarketing and behavioral targeting activity is linked.
In addition to the opt-out options offered by the services listed below, the User can opt out of receiving cookies from a third-party service by visiting the Network Advertising Initiative opt-out page. Facebook
Tags
Scripts used on this Website.
These services allow content hosted on external platforms to be displayed directly from the pages of this Application and to interact with them. If a service of this type is installed, it is possible that, even if Users do not use the service, it collects traffic data relating to the pages where it is installed and releases cookies. Please refer to the privacy policy of the respective sites.
Consent to the use of profiling cookies is given by the user as follows, by clicking the button to accept their installation found on the banner containing the short notice. It can be revoked at any time.
All technical cookies do not require consent, therefore they are installed automatically when accessing the site or service.
Cookies can be completely disabled from the browser using the appropriate function provided by most browsers.
However, please note that disabling cookies may make some site features unusable.
Below are links to the information pages of the main browsers for more details on disabling cookies, Chrome, Firefox, Internet Explorer, Safari, Edge.
To individually disable third-party performance and profiling cookies click the links to the third-party notices expressly indicated in this cookie policy.
With reference to profiling cookies aimed at offering you personalized advertising, please note that, if you opt out, you will still receive generic advertising.
To opt out and disable personalized ads by changing the settings on your mobile devices, follow the instructions below:
iOS devices use Apple’s Advertising Identifier. For more information on how to limit ad tracking with this identifier, visit the “Settings” app on your device or visit https://support.apple.com/it-it/HT205223.
The platforms Youonlinechoice and Networkadvertising.org offer the possibility to refuse or accept cookies from many digital advertising providers.
We recommend using these platforms to manage the withdrawal of consent to cookie use.
To learn more about targeted advertising, you can consult the following pages: